Resetting the BIOS or UEFI settings to factory defaults can help resolve many boot-related issues.
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If the monitor does not turn on, unplug the power cable of the monitor, and then reconnect it.Turn on the monitor and check the power light to verify that it is turned on.Connect the power cable (for desktop computers) or the AC adapter and battery (for laptops).įix 2: Check if the monitor is workingIf the computer starts but the display is blank or black, check if the monitor is working properly.Press and hold the power button for 15 to 20 seconds to drain the residual power.Disconnect all devices such as USB drivers, printers, webcams, media cards (SD/xD), except the keyboard and mouse.NOTE: On select Dell Latitude laptops, learn How to Use Forced ePSA to Recover from a POST or Boot Failure. For Dell laptops with removable batteries, see the user guide of your Dell laptop for step-by-step instructions to safely remove the battery.
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NOTE: For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell Laptop. Disconnect the power cable (for desktop computers), or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).To perform a hard reset, follow these steps. Watch this video to learn if your Dell computer is experiencing a display or video issue.įollow these quick steps to resolve display issuesĪ hard reset helps drain static electricity that may be causing the power issue. There are horizontal or vertical lines on the screen.The image on the screen is fuzzy, blurry, distorted, or faded.The screen does not turn on or the screen is blank or black.Find information about how to set up multiple monitors or connecting a laptop to a Dell docking station.ĭoes the screen remain black after turning on the computer? If you are experiencing any of the following symptoms, the suggested quick steps might help. Whether you are working on a document, watching a video, or gaming, a functioning monitor or screen is important.